Privacy Policy

External Insulation Dublin (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information when you visit our website or contact us for a quote.

1. Data we collect

When you submit a quote form or contact us by phone or email we collect:

• Your name
• Your email address
• Your phone number
• Your home address (for survey and quote purposes)
• Property details you choose to share with us

2. How we use your data

• To respond to your quote request
• To carry out site surveys and prepare proposals
• To submit SEAI grant applications on your behalf (with your consent)
• To meet our legal and accounting obligations

3. Legal basis

We process your data on the legal bases of consent (when you submit our forms) and contractual necessity (to deliver the work you ask us to perform).

4. Sharing your data

We do not sell your data. We may share limited data with the Sustainable Energy Authority of Ireland (SEAI) when administering grant applications and with registered BER assessors when arranging your post-works assessment. All third parties are bound by confidentiality and GDPR obligations.

5. Retention

We retain quote enquiries for up to 24 months. Project records are retained for 7 years to meet warranty and tax obligations, after which they are securely destroyed.

6. Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with the Data Protection Commission

7. Cookies

Our website uses only essential cookies required for the site to function. We do not use marketing or third-party tracking cookies without your consent.

8. Contact

For privacy enquiries please contact us at info@externalinsulationdublin.ie or write to External Insulation Dublin, 77 Sir John Rogerson's Quay, Grand Canal Dock, Dublin 2, D02 VK60.